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Making a video call from a virtual desktop can be tricky. Technical Overview of Media Optimization for Microsoft Teams Troubleshooting by Comparing with the Microsoft Teams Web App.Step 5: Check If the Html5Client Log Shows Optimization Is Turned On.Step 4: Check That Media Optimization Is Turned On in Horizon Client Calls and Sharing Settings.Step 3: Check If the Microsoft Teams Redirection Plugin Is Present on Horizon Client.Step 2: Check If the Microsoft Teams Device Settings Show the Local Device Names from the Client.Step 1: Check If Microsoft Teams Launched in Optimized Mode.

Horizon Client Media Optimization for WebRTC Based Applications Option.

Horizon Agent Installation and Configuration.

Installation and Configuration of Media Optimization for Microsoft Teams.

Minimum Supported Horizon Client Versions.

Technical Overview of Media Optimization for Microsoft Teams.

It looks that the current VMWare Horizon View Client for Linux and Mac OS X have an issue with Keyboard mappings, for example you are using Scandinavien or Swiss Layouts on the PC / Thin Client and in the VM the Keyboard Layout changes to English(US).Microsoft Teams Optimization with VMware Horizon It also looks that it doesn’t matter what Keyboard Layout’s are available in the VM, so as sample also a pure German VM without any US Settings/Layout available(!) switch to English(US). This behavior is also only related to the current Horizon View Client (IGEL Firmware = 4.12.100), older Clients from VMWare are working fine in my known cases (IGEL Firmware < 4.12.100) incl. the current Client for Mac OS X which shows the same "wrong" behavior like the current Linux Client (old OS X Clients are working fine too).Ī Workaround to fix this issue is the following registry tweak for the VM's which can be applied thru a Group Policy or set in the local RegEdit if needed. Open the Registry and browse to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard LayoutĪpply the setting/policy to the affected VM's only, the issue should be fixed now and the language settings in the VM will be used for the session.Īs said and in general, the issue can happen but it don't have to be. Only use it if required, i will not provide any warranty at all and you do this on your own risk.